
Hiring a local maintenance company to complete your commercial building maintenance and repairs offers numerous benefits over hiring a larger nationwide chain.
Fast Response Time
While a national chain may have multiple locations, your local maintenance and repair company will most likely be based even closer to your properties.
The proximity means that after a storm and when answering an emergency, they will be aware of the increased need because they are experiencing it and can plan accordingly.
Outside of major emergencies, a more prominent company may not be aware of the intricacies of rush hour traffic for your area like a local company might and may quote arrival times they cannot meet. Late appointments waste your time and the time of any employees who have to meet them.
Local companies have the necessary local knowledge that can make a difference.
Lower Costs
Commercial building owners financially benefit when choosing a local business and hiring them to perform emergency breaks and annual maintenance.
They recognize the importance of connecting with commercial owners and offer benefits such as
protection plans,
frequent commercial discounts,
further discounts with other tradespeople.
That means offering a local business your money will sometimes pay back over time, which is a service large national firms with more extensive customer bases won’t provide.
Public Image
Supporting local contractors gives a great message to the tenants, customers, or employees of your building that you care about their community. The importance of supporting local becomes more and more important with every passing year.
Depending on the size of your community, it’s possible someone you already know can offer a fantastic reference for a local contractor.
Easier to Obtain References
An essential part of finding the right company is obtaining references from previous clients. When you request references from a local company, they will provide local references, making it easier to verify their claims and previous work and make comparisons to your commercial building needs.
Word of mouth is the best advertising tool for a smaller business, so it’s possible you will learn about the company even before you request references from people whose opinion you already trust.
At the same time, if a local business doesn’t meet their claims, their reputation may precede them and could help you avoid choosing a company that can’t meet your maintenance or repair needs.
Better Working Relationship
A local maintenance or repair company has a reputation to lose from even one negative customer experience since it may make up a more significant percentage of their total work.
If they can’t take your job because it is not within their scope or they’re too busy, they will often refer you to a sister company they trust, instead of agreeing and not doing a proper job. Smaller customer rosters can often mean quicker response time and better follow-up in the future.
With maintenance requiring multiple trips, local means more personal attention from building owner to contractor, helping to identify problems early and often preventing more severe damage.
Supporting Your Local Enemy
During a crisis such as a hurricane or a storm, it’s recommended to start putting money back into the economy to help it repair. Hiring local maintenance and repair contractors puts money back into the pockets of locals, who can spend that money in other commercial ventures.
Unlike larger companies headquartered out of state, local contractors are as invested in their local economy as you are. Employing smaller contractors is a way to benefit both parties in a relationship that can become long lasting.
Licensing and Compliance
Every area has different licensing requirements that must be met to ensure legislation and bylaw compliance, and navigating all that legislation can be a confusing and challenging task.
However, hiring local means narrowing down the requirements to just the area where your commercial building sits. The reputable contractors already know what licensing they need to have and can often educate their customers on further legislation required, such as permits that must be pulled to perform specialized repairs or additions to existing structures.
Looking to Hire a Local Maintenance or Repair Company?
Staying on top of maintenance and repairs is crucial because it ensures your investment remains in good shape for many years to come. Our team has the information to help you find a local, reputable company for your needs. Contact us today!